IT Support Professional

Nathan HR Human Resources is a premier IT services and consulting firm dedicated to delivering outstanding IT solutions globally, with a strong emphasis on the oil and gas industry.

Our company supports clients in over 30 countries, providing a comprehensive suite of IT services. We are currently seeking a skilled Senior IT Support Analyst to join our team.

• We are looking for an experienced IT professional to manage and support various IT infrastructure towers, ensuring system performance and availability.
• The successful candidate will assist in the deployment of new systems and applications, conducting user training and support.

• Infrastructure Support: Manage and maintain IT infrastructure, ensuring optimal performance and availability.
• Rollout and Training: Assist in deploying new systems and applications, conducting user training and support.
• License Management: Oversee software license management and maintenance, ensuring compliance and optimal usage.
• Asset Management: Maintain an accurate inventory of IT assets, facilitating tracking and reporting.
• Planning and Coordination: Support the planning and coordination of IT initiatives to ensure successful project delivery.

• Bachelor's degree (or equivalent experience) in an IT-related field.
• 1-3 years of experience as an IT Support Analyst (Preferred).
• Familiarity with telecom, server, and desktop infrastructure in the Oil & Gas upstream sector (Preferred).
• Required experience in IT operations and infrastructure support (Preferred).
• Knowledge of ITIL processes with hands-on experience.
• Understanding of IT infrastructure systems, networks, telecoms, Windows, and Linux technologies.

The salary for this position is estimated to be around $50,000 - $70,000 per year, depending on experience and qualifications.

Company-sponsored air tickets will be provided during the leave month, but only the basic salary will be paid.

The work schedule for this position will be 7 days a week for 3 months, followed by 1 month of leave, or 6 months of work followed by 1 month of leave.