Senior Manager

6 days ago

Baghdad, Baghdad, Iraq ZainCash Full time

About ZainCash:

ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA's Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit

Job summary:

The Temenos Core Banking System Manager is responsible for overseeing the end-to-end management, configuration, maintenance, and strategic development of the Temenos T24 (Transact) core banking platform. This role ensures optimal system performance, secure operations, and alignment with evolving business needs, while leading a team of application specialists and collaborating with vendors and internal stakeholders.

Roles:

System Management & Maintenance

  • Administer, maintain, and optimize Temenos T24/Transact modules (e.g., AA, Funds Transfer, Payments, CRM, Lending, etc.)
  • Ensure performance tuning, job scheduling (COB), and routine system health checks
  • Manage upgrades, patching, parameter configuration, and release deployments
  • Coordinate with infrastructure and DBA teams on system integration and performance

Project Implementation & Support

  • Lead core banking-related projects including new module rollout, version upgrades, and integrations
  • Collaborate with business units to gather requirements and translate them into functional specifications
  • Oversee UAT, SIT, and deployment activities in coordination with QA and DevOps teams

Security & Compliance

  • Ensure system configurations meet information security standards (e.g., ISO 27001, PCI DSS)
  • Maintain access control, transaction logging, and system parameter integrity
  • Support internal/external audits and ensure compliance with regulatory requirements

Vendor & Stakeholder Management

  • Serve as the primary liaison with Temenos support, local consultants, and third-party vendors
  • Manage SLAs, licensing, incident escalation, and product roadmap discussions

Reporting & Monitoring

  • Oversee reporting capabilities using T24 data (via TAFJ, TAFC, or third-party BI tools)
  • Monitor COB execution, transaction processing performance, and user activity

Team Leadership

  • Manage a team of core banking system analysts and support staff
  • Conduct training and mentoring sessions for junior team members and business users

Requirements

Education

Bachelor's or Master's degree in Computer Science, Information Systems, or related field

Experience

Minimum 7–10 years in core banking, with 5+ years on Temenos T24/Transact platform

Temenos Knowledge

Strong understanding of T24 architecture, COB, AA, OFS, TAFC/TAFJ, interfaces, and IRIS

Other Skills

Experience in Unix/Linux, jBase, Oracle/SQL, Temenos upgrades/migrations

Certifications (Preferred)

Temenos Certified Professional, PMP, ITIL, ISO 27001

Skills & Competencies:

  • In-depth knowledge of banking operations and digital channels
  • Excellent analytical and problem-solving skills
  • Strong vendor and project management capabilities
  • Excellent communication and stakeholder engagement
  • Ability to work under pressure and manage multiple priorities

Benefits

Work Modality:

Work is based in Baghdad an home based of the selected candidate

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