Field IT Support Engineer

7 days ago

Basra, Basra, Iraq KBR, Inc. Full time 40,000 - 60,000 per year

Title:

Field IT Support Engineer

"Belong, Connect, Grow, with KBR

The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.

KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."

Field IT Support Engineer

Iraq Native. 28/28 Rotation. Basra

Roles and Responsibilities:

  • Reports to IM/IT Lead
  • Ensures Project Compliance to Global IT Policies
  • Hardware Configuration and Provision (Laptops, Desktops, Engineering Workstations)
  • Provide Local Desktop Support
  • Expedite Software and Hardware Requests
  • Provide Hardware and Software Support
  • Reporting, Escalation and Routing of IT Incidents to Global Support Teams
  • Provide New Starter IT Induction and Training
  • Provide Network Drive Access and Security
  • Manage Site Team Project Software Subscription Requirements
  • Support MFD Deployment (Printer, Scanner, Copying Facilities)
  • Expediting Hardware Procurement Activities and Maintains IT Stock Levels
  • Oversees IT Asset Registration and Tracking
  • Overall 5+ years of related experience
  • Bachelor's degree in Engineering in a relevant field.

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