Showroom Sales Consultant

Objectives:

Showroom sales consultant are responsible for not only displaying cars, but selling them as well.

Responsibilities:

• Greet customers arriving at the dealership.
• Showcase the dealership's vehicles and explain their features and warranties to customers.
• Answer customer questions about cars, financing and purchase process.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
• Negotiate car prices and trade-in values for customers' vehicles.
• Coordinate with the finance department to determine each customer's financing and ownership options.
• Contact past customers to ensure they are satisfied with their vehicles.

• Exceptional customer service skills, including interpersonal communication and rapport building.
• In-depth knowledge of the dealership's vehicles, finance options and sales process.
• Persuasiveness to convince customers to make a purchase.
• Organization and time management to handle many different customers, including past customers, at once.
• Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople.
• Knowledge and passion for vehicles.