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Employee Relations Officer

2 weeks ago

Baghdad, Baghdad, Iraq Elite Talent Full time 90,000 - 120,000 per year

Efficiently manage employee relations activities and oversee the implementation of internal HR policies.
Provide recommendations to the HR Manager regarding all workplace violations.

Requirements

Employee Relations

Resignations:

  • Receive resignation requests, verify approvals, and gather related data.
  • Conduct and document exit interviews, analyze causes, and report findings.
  • Notify Compensation Officer of confirmed resignations.
  • Complete offboarding procedures: clearance forms, admin orders, notice period, settlement.
  • Update employee status lists and provide final documentation (e.g., experience letters).

Leaves:

  • Manage all types of leave requests, ensuring approvals and required documents are in place.
  • Ensure proper handover procedures for long leaves.

Attendance:

  • Monitor employee attendance and coordinate with Compensation Officer and supervisors.
  • Handle lateness reports and issue appropriate disciplinary actions.

Investigations:

  • Review official investigation requests via email.
  • Assess each case and determine whether to proceed.
  • Form and manage investigation committees.
  • Document findings and recommendations.
  • Cooperate with Legal Department for any legal follow-ups.

Communication:

  • Build effective communication channels with staff across all levels.
  • Act as a trusted point of contact for staff issues.
  • Promote HR's role as a support center for employees.

Employee Files and Data:

  • Receive new hire files from the Compensation Officer.
  • Ensure all required documents are present.
  • Regularly update employee files (leaves, training, admin orders).
  • Maintain confidentiality and sync digital and physical records.

New Joiners:

  • Ensure availability of all new joiner needs (equipment, uniform, desk, SIM, etc.).
  • Coordinate onboarding and training programs.
  • Manage asset handovers and bank account openings.
Employee Welfare:
  • Monitor employee events (birthdays, holidays, social events) and respond accordingly.
  • Plan and execute staff events (e.g., Ramadan Iftar, trips).
  • Organize employee recognition activities (e.g., appreciation letters).
  • Handle employee complaints and ensure policy-aligned responses.
  • Build strong relationships with employees to foster trust and communication.
  • Propose motivational ideas to the HR Manager.
Archiving:
  • Develop and implement an efficient document archiving system.
  • Digitize and organize legacy files for easy access.

Requirements:

  • Minimum 2 years in Human Resources.
  • Bachelor's degree in Business Administration or a relevant field.
  • Intermediate English (written, spoken, reading).
  • Proficient in Microsoft Office, especially Excel (Dashboards, Analysis, Reports).
  • Proficient in MS Outlook and Windows OS.
  • Strong verbal and written communication.
  • Excellent data gathering and analysis skills.
  • Ability to read body language and interpret reactions.
  • High multitasking ability under pressure.
  • Good understanding of Iraqi Labor Law.

Benefits

  • Pension Plan
  • Paid Time Off
  • Training & Development