Employee Relations Officer

2 weeks ago

Baghdad, Baghdad, Iraq Elite Talent Full time

Efficiently manage employee relations activities and oversee the implementation of internal HR policies.
Provide recommendations to the HR Manager regarding all workplace violations.

Requirements

Employee Relations

Resignations:

  • Receive resignation requests, verify approvals, and gather related data.
  • Conduct and document exit interviews, analyze causes, and report findings.
  • Notify Compensation Officer of confirmed resignations.
  • Complete offboarding procedures: clearance forms, admin orders, notice period, settlement.
  • Update employee status lists and provide final documentation (e.g., experience letters).

Leaves:

  • Manage all types of leave requests, ensuring approvals and required documents are in place.
  • Ensure proper handover procedures for long leaves.

Attendance:

  • Monitor employee attendance and coordinate with Compensation Officer and supervisors.
  • Handle lateness reports and issue appropriate disciplinary actions.

Investigations:

  • Review official investigation requests via email.
  • Assess each case and determine whether to proceed.
  • Form and manage investigation committees.
  • Document findings and recommendations.
  • Cooperate with Legal Department for any legal follow-ups.

Communication:

  • Build effective communication channels with staff across all levels.
  • Act as a trusted point of contact for staff issues.
  • Promote HR's role as a support center for employees.

Employee Files and Data:

  • Receive new hire files from the Compensation Officer.
  • Ensure all required documents are present.
  • Regularly update employee files (leaves, training, admin orders).
  • Maintain confidentiality and sync digital and physical records.

New Joiners:

  • Ensure availability of all new joiner needs (equipment, uniform, desk, SIM, etc.).
  • Coordinate onboarding and training programs.
  • Manage asset handovers and bank account openings.
Employee Welfare:
  • Monitor employee events (birthdays, holidays, social events) and respond accordingly.
  • Plan and execute staff events (e.g., Ramadan Iftar, trips).
  • Organize employee recognition activities (e.g., appreciation letters).
  • Handle employee complaints and ensure policy-aligned responses.
  • Build strong relationships with employees to foster trust and communication.
  • Propose motivational ideas to the HR Manager.
Archiving:
  • Develop and implement an efficient document archiving system.
  • Digitize and organize legacy files for easy access.

Requirements:

  • Minimum 2 years in Human Resources.
  • Bachelor's degree in Business Administration or a relevant field.
  • Intermediate English (written, spoken, reading).
  • Proficient in Microsoft Office, especially Excel (Dashboards, Analysis, Reports).
  • Proficient in MS Outlook and Windows OS.
  • Strong verbal and written communication.
  • Excellent data gathering and analysis skills.
  • Ability to read body language and interpret reactions.
  • High multitasking ability under pressure.
  • Good understanding of Iraqi Labor Law.

Benefits

  • Pension Plan
  • Paid Time Off
  • Training & Development

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