Empleos: agent de service

Job DescriptionPosition Summary:AUIB is seeking a highly experienced Senior Information and Support Center Agent to support and enhance its mission of delivering exceptional customer satisfaction and experience. In this critical role, the Senior ISC Agent will lead the handling of complex inquiries, provide expert guidance, resolve escalated issues, ensure...

Abwaab | Sales Manager Location: Baghdad, Iraq Type: Full-time Department: Sales - Abwaab CT About the Role Sales Manager will oversee both inbound and outbound telesales functions, managing a team of two unit managers and a combined team of 90+ agents. This role requires a seasoned leader capable of setting sales strategies, optimizing conversion funnels,...

The Driver Operator/ Firefighter will be primarily based at one of the three BLiSS sites in Iraq and serve the Life Support Services contract in support of the State Department.  The Driver Operator will be responsible for utilizing resources to accomplish operational requirements and will report to their assigned Crew Chief or the Assistant Site Chief. ...

The Inventory Specialist will be based at Baghdad Embassy Compound (BEC) in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for managing and overseeing inventory levels, ensuring accurate records and optimizing inventory processes within the...

Position Summary:AUIB is seeking a highly experienced Senior Information and Support Center Agent to support and enhance its mission of delivering exceptional customer satisfaction and experience. In this critical role, the Senior ISC Agent will lead the handling of complex inquiries, provide expert guidance, resolve escalated issues, ensure proper...

We are seeking a proactive and tech-knowledgeable Call Center Agent - Kurdish Language (Sorani dialect) to join our customer care team. The ideal candidate will possess a Computer Science or Computer Engineering certificate, combined with exceptional English communication, and problem-solving skills. This role is pivotal in ensuring seamless customer support...

Senior Counterintelligence (CI) Support Specialist (CISS) – CIST OCONUS IRAQThis position requires Deployment to IraqMinimum required qualifications –Education – Government CI credentialing course such as CI Special Agent Course (CISAC) OR other accredited DOD credentialing coursePLUSExperience – At least eight years of experience with former MOS...

Mid-Level – HUMINT- Strategic Debriefer/Screener - CISTMinimum required qualificationsExperience – at least four years of experience with former MOS 18F, 35F, 35L, 35M, 351L/M, 97B, 97E, 35E OR USMC – 0211Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0204 CI/HUMINT Officer, 210 CI/HUMINT Operations Officer OR USAF – 71S3Special...

Our client in the digital advertising industry in Iraq is seeking a Call Center Agent to play a key role in identifying and reaching out to potential clients and agencies. The primary responsibility will be to research and gather key contact information, qualify leads, and hand them over to the sales team for follow-up on a range of digital advertising...

Job descriptionJunior Counterintelligence ScreenerJob Category: IntelligenceTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: Regular-Long Term AssignmentPercentage of Travel Required: Up to 100%Type of Travel: Outside Continental US - HazardThe Mission:The Combined Joint Task Force – Operation Inherent Resolve (CJTF-OIR)...

Abwaab | Inbound Sales Team Lead Location: Baghdad, Iraq Type: Fixed term Contract Department: Inbound Sales About the Role We are looking for an Inbound Sales Team Lead to oversee and guide our inbound sales team, ensuring exceptional customer service, efficient operations, and consistent achievement of sales targets. The ideal candidate will act as the...

We are seeking a proactive and tech-knowledgeable Call Center Agent - Kurdish Language (Sorani dialect) to join our customer care team. The ideal candidate will possess a Computer Science or Computer Engineering certificate, combined with exceptional English communication, and problem-solving skills. This role is pivotal in ensuring seamless customer support...

About Digital Zone Digital Zone is the Iraqi champion in the e-commerce (e-goods) sector, serving millions of customers daily. Since our launch, we’ve achieved exceptional growth in record time. As we scale into a regional super app, we are expanding our creative team to match the ambition of our next phase. Job Overview: The Customer Care Agent will...

Abwaab | Inbound Sales AgentLocation: Baghdad, IraqType: Fixed term ContractDepartment: Inbound Sales About the Role We're looking for an Inbound Sales Agent who will be the first point of contact for our customers handling incoming calls and messages, ensuring excellent service, and identifying opportunities to increase sales. The ideal candidate is...

Abwaab | Inbound Sales Team LeadLocation: Baghdad, IraqType: Fixed term ContractDepartment: Inbound Sales About the RoleWe are looking for an Inbound Sales Team Lead to oversee and guide our inbound sales team, ensuring exceptional customer service, efficient operations, and consistent achievement of sales targets.The ideal candidate will act as the...

Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also...

● Manage and execute marketing communications and campaign in Kurdish as the primary language to build trust and improve conversion rates among local users● Support the creation of platform-specific content focusing on short, localized video lessons that teach users how to transact in seconds● Track and report KPIs related to regional activities and...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives (The applicant must be fluent in English). Requirements• Ensure the highest standard of customer service is...