Jobs: contact center agent

Our client in the digital advertising industry in Iraq is seeking a Call Center Agent to play a key role in identifying and reaching out to potential clients and agencies. The primary responsibility will be to research and gather key contact information, qualify leads, and hand them over to the sales team for follow-up on a range of digital advertising...

Workshop ObjectivesThis workshop aims to equip trainees with the basic technical and behavioral skills required by contact center employees, by providing practical and simplified content covering the following aspects:Training ContentNetworking Basics- Introduction to networks and their types (LAN, WAN, VPN)- Network components: router, switch- Basics of IP...

DescriptionWorkshop ObjectivesThis workshop aims to equip trainees with the basic technical and behavioral skills required by contact center employees, by providing practical and simplified content covering the following aspects: Training Content Networking Basics- Introduction to networks and their types (LAN, WAN, VPN)- Network components: router,...

Position SummaryJOB DESCRIPTION AUIB is seeking a dynamic and experienced Information and Support Center Agent to drive its mission of delivering customer satisfaction and experience. In this pivotal role, the Information and Support Center Agent will handle inquiries, provide guidance, resolve issues as needed, escalate matters when necessary, and manage...

DescriptionPosition SummaryAUIB is seeking a dynamic and experienced Information and Support Center Agent to drive its mission of delivering customer satisfaction and experience. In this pivotal role, the Information and Support Center Agent will handle inquiries, provide guidance, resolve issues as needed, escalate matters when necessary, and manage...

DescriptionPosition SummaryAUIB is seeking a dynamic and experienced Information and Support Center Agent to drive its mission of delivering customer satisfaction and experience. In this pivotal role, the Information and Support Center Agent will handle inquiries, provide guidance, resolve issues as needed, escalate matters when necessary, and manage...

Job DescriptionPosition Summary:AUIB is seeking a highly experienced Senior Information and Support Center Agent to support and enhance its mission of delivering exceptional customer satisfaction and experience. In this critical role, the Senior ISC Agent will lead the handling of complex inquiries, provide expert guidance, resolve escalated issues, ensure...

DescriptionPosition Summary: AUIB is seeking a highly experienced Senior Information and Support Center Agent to support and enhance its mission of delivering exceptional customer satisfaction and experience. In this critical role, the Senior ISC Agent will lead the handling of complex inquiries, provide expert guidance, resolve escalated issues, ensure...

Provide rapid response to queries from customers pertaining services/offers questions. Attend to calls routed from call center while ensuring achievement of customer service targets in terms of response time and resolutionEnsure that all customer transactions are completed to the satisfaction of the customers in accordance with service level agreements and...

Description Provide rapid response to queries from customers pertaining services/offers questions. Attend to calls routed from call center while ensuring achievement of customer service targets in terms of response time and resolution. Ensure that all customer transactions are completed to the satisfaction of the customers in accordance with service level...

Description Provide rapid response to queries from customers pertaining services/offers questions. Attend to calls routed from call center while ensuring achievement of customer service targets in terms of response time and resolution. Ensure that all customer transactions are completed to the satisfaction of the customers in accordance with service level...

Abwaab | Inbound Sales AgentLocation: Baghdad, IraqType: Fixed term ContractDepartment: Inbound SalesAbout The RoleWe're looking for an Inbound Sales Agent who will be the first point of contact for our customers handling incoming calls and messages, ensuring excellent service, and identifying opportunities to increase sales.The ideal candidate is...

Abwaab | Inbound Sales AgentLocation: Baghdad, IraqType: Fixed term ContractDepartment: Inbound Sales About the RoleWe're looking for an Inbound Sales Agent who will be the first point of contact for our customers  handling incoming calls and messages, ensuring excellent service, and identifying opportunities to increase sales.The ideal candidate is...

Company DescriptionSandoog is a leading logistics and last-mile delivery company based in Iraq, committed to connecting businesses with customers efficiently. By implementing advanced technological and operational solutions, Sandoog is revolutionizing the logistics sector in the region. The company's innovative 'Sandoog Center' app provides accessible...

Role PurposeZain Iraq is Actively recruiting to hire Call Center Agent who is Responsible for handling day-to-day requests from customers' and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. In addition, the role involves direct interaction with current and potential customers with...

DescriptionWe are looking for an enthusiastic and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, addressing their concerns, and processing product orders. The ideal candidate will have strong communication skills, a problem-solving...

We are looking for an enthusiastic and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, addressing their concerns, and processing product orders. The ideal candidate will have strong communication skills, a problem-solving mindset, and...

Responsibilities: -· Managing issuing centers (booths - Postal centers - Bank branches) · Providing all services to customers (Issuing cards - replacing cards - updating data - inquiries - receiving complaints - delivering cash) · Resolving all problems and disputes· Follow up with all company teams about the latest updates and developments· Selling and...

Responsibilities: -· Managing issuing centers (booths - Postal centers - Bank branches) · Providing all services to customers (Issuing cards - replacing cards - updating data - inquiries - receiving complaints - delivering cash) · Resolving all problems and disputes· Follow up with all company teams about the latest updates and developments· Selling and...

Job Title: Support Agent Location: Iraq- Erbil- Hybrid Department: Customer Services Key ResponsibilitiesServe as the first point of contact for client inquiries via phone, email, or chat.Assist clients with account setup, funding, and platform navigation.Reviewing and analyzing documents such as passports, utility bills, and business registration...