Contact Center Internship

Provide rapid response to queries from customers pertaining services/offers questions.Attend to calls routed from call center while ensuring achievement of customer service targets in terms of response time and resolution.Ensure that all customer transactions are completed to the satisfaction of the customers in accordance with service level agreements and...

Our client in the digital advertising industry in Iraq is seeking a Call Center Agent to play a key role in identifying and reaching out to potential clients and agencies. The primary responsibility will be to research and gather key contact information, qualify leads, and hand them over to the sales team for follow-up on a range of digital advertising...

We are looking for an enthusiastic and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, addressing their concerns, and processing product orders. The ideal candidate will have strong communication skills, a problem-solving mindset, and...

Template for Terms of Reference – Outcome Monitoring Exercise ConsultancyTraining And Workplace Advancement Solutions for Opportunities in the Labor Force (TAWASOL) - IraqThe closing date for submission of the application package is the mid-day of the business day on December 7th, 2025 IntroductionWorld University Service of Canada (WUSC) is a Canadian...

Job Summary:The Lastmile Maintenance Engineer is responsible for providing technical support and assistance in maintaining last mile operations within specified FTTH Lastmile regions. The role focuses on ensuring the timely resolution of service issues and adherence to Service Level Agreements (SLAs) to enhance service availability and performance in...

DescriptionPosition SummaryAUIB is seeking a dynamic and detail-oriented Bursar (Cashier) to support its mission of delivering accurate, compliant, and student-centered financial services. In this pivotal role, the Bursar (Cashier) will oversee student accounts, administer financial aid and scholarships, and manage daily cash handling with precision. If you...

Abwaab | Inbound Sales AgentLocation: Baghdad, IraqType: Fixed term ContractDepartment: Inbound Sales About the RoleWe're looking for an Inbound Sales Agent who will be the first point of contact for our customers  handling incoming calls and messages, ensuring excellent service, and identifying opportunities to increase sales.The ideal candidate is...

Efficiently manage employee relations activities and oversee the implementation of internal HR policies. Provide recommendations to the HR Manager regarding all workplace violations.RequirementsEmployee RelationsResignations: Receive resignation requests, verify approvals, and gather related data. Conduct and document exit interviews, analyze causes, and...

Deadline for ApplicationsOctober 28, 2025Hardship Level (not applicable for home-based)E (most hardship Family Type (not applicable for home-based)Non Family Staff Member / Affiliate Type UNOPS LICA Target Start Date Terms of Reference1- Updated Operational Context: Iraq is currently at a turning point, leaving behind the effects of three decades of...

DEADLINE FOR APPLICATIONS24 November :59-GMT+03:00 Arabian Standard Time (Baghdad)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender,...