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chief of mission support
3 months ago
JOB DESCRIPTION
Job Opening
Job Opening ID: 223994
Job Network : Management and Administration
Job Family : Administration
Category and Level : Professional and Higher Categories, D-1
Duty Station : BAGHDAD
Department/Office : United Nations Assistance Mission for Iraq
Date Posted : Dec 14, 2023
Deadline : Dec 28, 2023
Org. Setting and Reporting
This position is located in the United Nations Assistance Mission for Iraq, (UNAMI). The Chief of Mission Support (CMS) will be based in Baghdad, Iraq. Within delegated authority, the Chief of Mission Support is accountable and reports to the Special Representative of the Secretary-General for Iraq (SRSG).
Established in 2003 by UN Security Council Resolution 1500 at the request of the Government of Iraq, UNAMI is a political mission. Its mandate involves advising and aiding the Government and people of Iraq across various areas, including fostering inclusive political dialogue and national reconciliation, supporting electoral processes and national census planning, facilitating regional dialogues between Iraq and neighboring nations, and advocating for the protection of human rights alongside judicial and legal reforms.
Responsibilities
Within delegated authority, the Chief of Mission Support will be responsible for the following functions:
•As a member of the Senior Management Team, S/he will contribute to the implementation of the mission mandate by providing the necessary managerial, logistical and administrative support required for the fulfillment of the mandate, including such areas as budget, finance, human resources management, logistics, communications, transport, air operations, etc.
•Certify mission expenditures for both UNAMI and UNITAD.
•Advise the SRSG on all matters pertaining to administrative and logistical support.
•Plan, organize, implement, manage and oversee the activities of all administrative and logistical support operations.
•Provide effective management of human, financial and material resources of the mission.
•Identify broad strategies required for the development and implementation of the mission support components work programme.
•Ensure development, preparation, coordination and monitoring of overall work plans, strategies, and programmes for the operational support activities of the mission and take the lead in securing the required human and financial resources for the mission.
•Establish sound policies, procedures, practices, standards and tools that are consistent with UN regulations, rules, policies and practices in order to ensure proper budget, accounting, financial and human resources management and control.
•Develop and implement a service optimization programme to promote continuous improvement in the quality and delivery of services to mission's clients. This will include the establishment of relevant strategic mission performance indicators which provide data and analysis for review of legislative bodies.
•Ensure that all processes and systems in place are relevant and cost-effective.
•Ensure, through collaboration with all stakeholders, the implementation of Global Field Support Strategy including, among others, commitment to supply chain management and integrated/shared service delivery that is client-oriented, responsive and allows for efficiencies wherever possible.
•Liaise, negotiate, and coordinate with local authorities with respect to administrative and logistical matters related to UNAMI and UNITAD.
•Ensure cooperation and integration of administrative and logistical resources with military, civilian and other substantive elements of the mission as required.
•Provide guidance, support and supervision to senior administrative and logistics support staff as well as audit and evaluation services, as appropriate.
•Ensure the provision of guidance, performance evaluation, supervision and mentoring to all administrative support and other staff in the areas of his/her responsibility.
•Maintain good order and discipline of staff under his/her overall supervision.
•Represent the mission before legislative bodies, providing information and clarification in support of budget proposals.
•Represent the mission support component at meetings, protocol and ceremonial occasions, etc.
•Perform related duties as may be required by the SRSG, e.g., provides briefing to visiting senior officials on mission, administrative and technical support activities, etc.
•Perform other related work as required.
Competencies
PROFESSIONALISM:
Knowledge of the substantive field of work in general and of specific areas being supervised. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
CREATIVITY:
Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet client needs; Promotes and persuades others to consider new ideas; Takes calculated risks on new and unusual ideas; thinks "outside the box"; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches.
CLIENT ORIENTATION:
Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies client's needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
JUDGEMENT/ DECISION-MAKING:
Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; Gathers relevant information before making a decision; Considers positive and negative impacts of decisions prior to making them; Takes decisions with an eye to the impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information; Checks assumptions against facts; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision; Makes tough decisions when necessary.
LEADERSHIP:
Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvements; Does not accept the status quo; Shows the courage to take unpopular stands; Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; Demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Education
Advanced university degree (Master's degree or equivalent) in international affairs, business or public administration, management, logistics, human resources management, supply chain management, finance, engineering, accounting, law or related fields is required. A first level university degree with a combination of two (02) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job – Specific Qualification
A formal education, either a degree, diploma or qualification in data analytics and SCOR is desirable.
Work Experience
A minimum of 15 years of progressively responsible professional experience in public or business administration, management, programme management, human resources management, finance, accounting, logistics, supply chain management, information technology, project management, facilities management or other related area is required.
At least five (5) years of experience at the managerial level working in United Nations common system field operations, including peacekeeping and special political missions and UN agencies, funds, and programmes; or field-based operations of other public international organizations or non-governmental organizations is required.
Experience in prioritizing complex operations of multiple entities often in a highly demanding environment within the United Nations is required.
Experience in management of high-value multi-million-dollar projects at a senior level such as large-scale environmental and renewable energy projects is required.
Experience in policy analysis, formulation, and implementation using data analysis and trends is required.
Experience at the senior level managing directly cross-functional teams and sections is required.
Experience in developing operational strategies, change management and workforce planning in an international setting; in coordinating and providing services to multi-stakeholders and UNCT in managing common services and premises is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of Arabic is required.
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