Enterprise CRM and Billing Solutions Lead

Job OverviewWe are seeking a seasoned professional to join our team as a Senior CRM Consultant. This role requires expertise in Microsoft Dynamics 365 Customer Engagement (CE) to design, implement, and optimize CRM solutions.Key ResponsibilitiesLead the design and development of Microsoft Dynamics 365 CRM solutions.Configure and customize Dynamics 365...

Job TitleWe are looking for a Senior Billing and Invoicing Specialist to join our team.Key Responsibilities:Design, configure and implement billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE).Customize and optimize billing models, pricing structures, and payment processing in Dynamics 365...

We are Looking for IT Supervisor who is responsible for planning, coordinating, and overseeing the organization's IT infrastructure, projects, and team. To play role for ensures that technology systems meet operational requirements and align with the organization's strategic objectives.Requirements-IT Strategy and Planning. -Develop and implement IT...

Job Title: IT Infrastructure Manager">We are seeking an experienced IT Infrastructure Manager to oversee the planning, coordination, and maintenance of our organization's technology systems. This key role will ensure that our infrastructure meets operational requirements and aligns with our strategic objectives.Key Responsibilities:Plan, coordinate, and...

As a Customer Service Representative, your primary responsibility is to manage incoming calls, respond to customer inquiries, and provide accurate information regarding products and services. You should actively listen to customers and offer solutions based on their needs.Issue Resolution: Effectively identify and resolve customer complaints while...

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead our commercial strategy and drive revenue growth in our organization. The CCO will be responsible for overseeing all Sales, Business Development and Customer relationship initiatives, ensuring alignment with our company's overall objectives and strategic vision. This executive role...

We are seeking a highly skilled and customer-focused representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, addressing their concerns, and processing product orders.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a timely and professional...

Monitor the effectiveness and quality of incoming calls and Chats. Determine weaknesses in performance and establish solutions to improve Ensure compliance with the company's quality systems. Identify process improvement opportunities. Generate and maintain feedback and coaching documentation. /Provides feedback to call center team leaders and managers. ...

Job summary:Processing and Submitting the Customer Complaints & Inquiries:Address customer Complaints  Assist with Issue Resolution:Investigate and resolve customer complaints, issues, or concerns in a professional and timely manner. Utilize problem-solving skills to identify root causes and offer appropriate solutions. Provide Technical Support:Guide...

We are looking for e Commercial Manager who will be responsible for driving sales growth, managing key customer relationships, overseeing pricing strategies, and ensuring the execution of commercial plans to maximize market share and profitability in the FMCG sector. RequirementsDevelop and implement commercial strategies aligned with company goals to drive...