HR Expert

The role of the Human Resources Manager is crucial in fostering a positive and productive work environment. This individual will lead the HR function, ensuring effective recruitment, employee relations, training, and performance management.

Main Responsibilities:

1. Recruitment & Staffing:
   • Lead the full recruitment cycle: sourcing, interviewing, selection, and onboarding.
   • Partner with department heads to forecast staffing needs and build a talent pipeline.
   • Ensure compliance with company policies and local labor regulations.
2. Training & Development:
   • Coordinate orientation programs for new employees.
   • Design and implement training and development plans to enhance employee skills and service standards.
   • Promote internal growth and succession planning.
3. Employee Relations:
   • Act as a point of contact for employee concerns, resolving conflicts professionally and confidentially.
   • Foster a positive and inclusive workplace environment.
   • Conduct exit interviews and provide analysis for retention improvement.
4. Performance Management:
   • Implement and monitor the performance appraisal process.
   • Guide managers in setting KPIs and providing constructive feedback.
   • Address performance issues through coaching and formal procedures where needed.
5. Compensation & Benefits:
   • Oversee payroll processes and liaise with Finance for accurate and timely salary disbursements.
   • Benchmark compensation structures to ensure market competitiveness.
   • Manage employee benefits, leave tracking, and attendance systems.
6. Compliance & Administration:
   • Ensure HR policies and procedures comply with labor laws and hospitality industry standards.
   • Maintain accurate employee records, contracts, and HR documentation.
   • Handle disciplinary actions and terminations in accordance with legal and ethical standards.

Requirements:

1. Qualifications:
   • Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree preferred.
   • Minimum 5 years of HR experience, preferably in the hospitality industry.
   • Strong knowledge of labor laws and HR best practices.
   • Excellent interpersonal, communication, and leadership skills.
   • Proficient in HRIS systems and Microsoft Office Suite.
2. Benefits:
   • Private Health Insurance
   • Pension Plan
   • Paid Time Off
   • Training & Development
   • Performance Bonus