Field Specialist III- Completion

DOCUMENT NUMBER:
 D

TITLE:
OPS.FLDSPC.TECH.III

POSITION TITLE: Field Specialist III

POSITION
CATEGORY:  Geozone Operations

REPORTS TO (JOB TITLE): Operations Manager, Supervisor, or Coordinator

DUAL REPORT

Job Purpose

Depending
on their level of knowledge & experience, the Field Specialist's role
applies standard techniques, procedures, and criteria to perform tasks or jobs
for a variety of products and services. Entry and intermediate level roles will
receive direct supervision in support of their duties and assignments. Senior
and fully-qualified level roles will not only provide the direction to junior
specialists but will also use their extensive knowledge to troubleshoot and
resolve complex technical issues and make recommendations to alter development
and designs to improve the quality of products and procedures. Familiarity with
the variety of field concepts may result in senior roles supporting research
but will certainly be used to plan assignments and accomplish goals.
Intermediate and Senior positions will act as the key interface with the client
at the well site, carrying the duties and responsibilities for completing
service assignments and managing other Weatherford personnel at the well site.
Whilst this is a generic job description covering the different levels of the
Field Specialist position, all aspects of the roles and responsibilities are
relevant. Senior roles will be involved with more advanced technology.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

·
Maintains the highest standards of corporate governance,
ensuring that all activities are carried out ethically and in compliance with
Company's Security, Compliance & HSE policies, Management System, relevant
laws, regulations, standards, and industry practices and complies with the
Company's Rules to Live By

·
Places
Quality, Health & Safety, Security and protection of the Environment as
core values while never intentionally placing employees, our processes,
customers or the communities in which we live and work at risk

·
Seeks
continual improvement in Health, Safety, Security & protection of the
Environment, taking into account responsible care, process vulnerabilities,
public, customer and employee inputs, knowledge and technology and best
business practices to exceed customer expectations

·
Supervisors & Managers should demonstrate effective safety
leadership for the health and safety arrangements of all subordinates and for
any persons visiting them while on the Company premises

QUALITY

·
Responsible for being familiar with the Company's Quality
policies and takes an active role in the compliance and improvement of Weatherford's
Management System

·
Maintains service quality as immediate priorities when working
across all areas of the business and continually seeks areas for improvement

OPERATIONS

·
Participates in all daily operations & safety meetings,
toolbox, Job Hazard Analysis (JHA), and reports any issues promptly using the
appropriate tools

·
Maintains equipment, facilities and work area in a presentable
and safe working conditions

·
Monitor and analyzes data to recommend services and solutions

·
Demonstrates knowledge & skills to perform work processes
according to their role level experience & competence

·
Performs job planning, preparation of tools & equipment,
mobilization, job execution and submits all job-related data, not limited to
job reports, WPTS data entry, observation cards while on-site, service tickets
or logs with the required signatory, and any other documents required to
successfully invoice the client within an acceptable time.

·
Available on 24 hours call basis to respond to customer needs.

·
Tests, operates & maintains tools & equipment as per
work instructions, according to policies & procedures in safe and
presentable working conditions against their level of training & competence

·
Develops and maintains a positive relationship with clients to
ensure repeat business

·
Fully responsible for delivering superior Service Quality to the
client

·
Effectively manage inventory and supplies required at the well
site

·
Follows up failures with the R&M team and ensures failure
reports are closed with clients

·
Contribute, participate or lead equipment failure investigations
that support Root Cause Analysis reports

·
Where the level of the role requires, oversees, leads and
mentors Field Operation crew members

·
Senior level roles may act as technical advisors to management
and they may interpret data for client representatives to optimize services

·
Intermediate and Senior level roles will perform engineering
checks while on client location. This may include hand calculations, updates of
software computations, or new computations based on the latest data.

·
Senior level Field Specialist will manage the installation of
complex equipment and/or services in the field

·
Performs other duties and activities safely as assigned by the
supervisor within physical constraints of the job

COMMUNICATION

·
Maintains effective communications with all key stakeholders
both internal and where appropriate external

·
Supervisors & Managers should clearly communicate
expectations, roles and responsibilities to their reports

FINANCIAL

·
All employees have an accountability to the organisation to be
financially responsible whether they are in charge of a function budget or
simply their own expenses

·
Costs incurred should be within approved budget, processed
within agreed time frames & following the relevant financial policy and
procedure

PEOPLE & DEVELOPMENT

·
Employees have a responsibility for developing their own careers
within the Company including completing all necessary function, compliance
& business standards training to enhance their knowledge, skills and
experience

·
Employees should engage on a regular basis with their line
manager to discuss their personal performance, objectives and opportunities to
enhance their skills and experience to support their career potential

·
Supervisors are expected to actively engaging their employees to
support talent management through Weatherford's performance management process,
including but not limited to talent assessments, succession planning &
regular coaching opportunities

·
Supervisors should collaborate with Human Resources &
Training Development to drive strategies for the recruitment & retention of
key personal & to foster an environment that supports the attraction &
retention of a high performing talented workforce

VISION & LEADERSHIP

·
Demonstrates leadership, ethical behaviour and adherence to
Weatherford standards at all times

Experience & Education

REQUIRED

·
2 ½ - 4  years of experience in the Oil & Gas industry

·
High School Diploma

PREFERRED

·
Technical Certificate from accredited Technical/Vocational
School

Knowledge, Skills &
Abilities

REQUIRED

·
Fundamentals of Mechanics, Electricity, Electronics, Pneumatics,
and/or Hydraulics

·
Mathematics

·
Basic Physics and Chemistry

·
Computer fundamentals

·
Critical thinking, active learning & listening, complex
problem solving

·
Good reading and writing skills, strong judgment, and
decision-making to be in line with policies & procedures

·
Time management

·
Quality Control Analysis to ensure the product meets required
standards

·
Service Orientation

·
Physically capable to undertake the tasks required to perform
the role

·
Information & task ordering & ability to identify when a
problem may occur and, where possible, to understand the solution

·
Ability to react effectively and efficiently in operating tools
and machinery

·
Ability to imagine how tools and products will look when
preparing for assembly, repair, or modifications

·
Mathematical Reasoning

Travel
Requirement: This role may require domestic and potentially international
travel of up to:  50-75%

JOB
DESCRIPTION SCOPE

This job description's purpose is to offer some details on the
scope and depth of the role and its interaction with other roles with the
organisation, through a focus on key criteria. It cannot capture the entire
scope of the role. The document is generic in nature and offers consistency in
role content from the early career level to more senior levels. The Company's
expectation is that the holder of the role understands and accepts that its
expectations will be potentially greater from those in more senior roles than
those at an early stage of their career. Responsibilities may well be greater
and their decisions will have greater impact on the function and organisations
performance. The Company reserves the right to amend the content of the job
description to better reflect the changing scope of the role with or without
notice.

HUMAN
RESOURCES ADMINISTRATION

CAREER
PATH LEVEL

EXECUTIVE I
- V Make
Selection

Holds management
accountability for a business, division, major geography, corporate function or
major corporate sub-function. Develops, establishes & approves long terms
strategy for the area managed

MANAGEMENT I
– V Make Selection

Achieves goals
through the work of others. Responsibilities inc; performance management, merit
review, training & development. Focus is on managing others and applying
operational or strategic management skills

PROFESSIONAL I
- VII Make Selection

Applies a
theoretical knowledge-base to work in order to achieve goals through own work.
Characterised by specific functional expertise, typically gained through formal
education. May provide guidance to others using technical expertise

TECHNICAL I
– V Level III

Performs technical
work, often in support of professional roles. Requires vocational training or
the equivalent experience. Performs duties according to established procedures

SUPPORT I
– V Make Selection

Performs
clerical or administrative work, requires vocational training or the equivalent
experience and performs duties according to established procedures

OPERATIONS I
– V Make Selection

Performs
operational, craft or manual tasks. Typically requires vocational training, apprenticeship
or equivalent experience. Performs task according to established procedures.

GEOZONE
ADDENDUMS

The
job description template is a generic document designed to improve the quality,
consistency and accuracy of the information regarding the Company's
expectations for the position. Individual countries may have some regulatory requirements
that are required to be included in the job description. Any specific country
requirements are captured in their specific Geozone addendum, which should be
issued to the employee with the job description document.