Customer Service Representative

2 weeks ago


Baghdad, Baghdad, Iraq Bank al Etihad Full time 60,000 - 120,000 per year
  1. Customer Interaction:
  • Greeting and welcoming customers.
  • Understanding customer needs and providing advice on suitable banking products and services.
  • Responding to customer inquiries related to accounts and digital banking services.
Processing Requests and Transactions:
  • Opening new bank accounts and updating customer information.
Customer Issue Resolution:
  • Handling customer complaints and resolving them effectively to ensure customer satisfaction.
Compliance and Banking Policies:
  • Adhering to all local and international banking regulations and policies.
  • Ensuring compliance with anti-money laundering procedures and protecting customers' financial data.
  1. التعامل مع العملاء:
  • استقبال العملاء والترحيب بهم
  • فهم احتياجات العملاء وتقديم المشورة حول المنتجات والخدمات المصرفية المناسبة.
  • الإجابة على استفسارات العملاء المتعلقة بالحسابات، والخدمات الإلكترونية.
معالجة الطلبات والمعاملات:
  • فتح الحسابات المصرفية الجديدة وتحديث بيانات العملاء.
حل مشكلات العملاء:
  • التعامل مع شكاوى العملاء والعمل على حلها بفعالية لضمان رضاهم.
الامتثال والسياسات المصرفية:
  • الالتزام بجميع اللوائح والسياسات المصرفية المحلية والدولية.
  • ضمان الامتثال لإجراءات مكافحة غسل الأموال وحماية البيانات المالية للعملاء.

Requirements

Educational Qualifications:

  • Bachelor is degree in Accounting, Finance, Business Administration, or a related field.

Work Experience:

  • 1-3 years of previous experience in the banking sector or a similar role.


  • Baghdad, Baghdad, Iraq Earthlinktele Full time 2,400,000 - 6,000,000 per year

    We are seeking a Customer Service Representative to join our team at Earthlinktele. In this role, you will be responsible for providing excellent customer service and support to our valued customers. You will act as the main point of contact for customers, addressing their inquiries, resolving any issues they may have, and ensuring their satisfaction with...


  • Baghdad, Baghdad, Iraq Elite Talent Full time 4,500,000 - 7,500,000 per year

    As the Customer Care Manager , you will be responsible for managing all aspects of the after-sales service operations (Transportation – Installation – Maintenance) to ensure customer satisfaction and loyalty. You will oversee a team of service representatives, coordinate service activities, and implement strategies to enhance the overall customer...

  • Customer Service

    2 weeks ago


    Baghdad, Baghdad, Iraq Elite Talent Full time 60,000 - 120,000 per year

    To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives (The applicant must be fluent in English). Requirements• Ensure the highest standard of customer service is...


  • Baghdad, Baghdad, Iraq Elite Talent Full time 60,000 - 120,000 per year

    We are looking for a customer service team leader to oversee and support the customer service team in a manufacturing environment. The ideal candidate will have experience in handling customer inquiries, managing a team, and ensuring efficient order processing while maintaining high service standards.RequirementsSupervise and guide the customer service team...


  • Baghdad, Baghdad, Iraq Elite Talent Full time 150,000 - 300,000 per year

    We are looking for an enthusiastic and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, addressing their concerns, and processing product orders. The ideal candidate will have strong communication skills, a problem-solving mindset, and...


  • Baghdad, Baghdad, Iraq The Greater Change Full time 4,800,000 - 6,400,000 per year

    About the Company: This is a leading global provider of cloud-based business solutions, specializing in CRM and productivity tools. Their software helps organizations streamline sales, marketing, and operations while enhancing team collaboration. Trusted by millions worldwide, they deliver scalable, user-friendly solutions that drive efficiency and support...


  • Baghdad, Baghdad, Iraq The Greater Change Full time 4,500,000 - 9,000,000 per year

    Description About the Company: This is a leading global provider of cloud-based business solutions, specializing in CRM and productivity tools. Their software helps organizations streamline sales, marketing, and operations while enhancing team collaboration. Trusted by millions worldwide, they deliver scalable, user-friendly solutions that drive...

  • Service Advisor

    7 days ago


    Baghdad, Baghdad, Iraq Al Mansour Automotive Company Full time 15,000 - 30,000 per year

    Job Role The Service Advisor is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk-around inspection as part of the write-up, sell and upsell services by emphasizing value, keep customers updated on services, field all live service calls,...


  • Baghdad, Baghdad, Iraq Elite Talent Full time 500,000 - 1,500,000 per year

    The Real Estate Sales Representee plays a vital role in achieving the company's sales targets by attracting potential clients, presenting compelling offers for available residential units, following up with current and potential clients, and successfully closing sales transactions. This role requires in-depth knowledge of the real estate market, excellent...


  • Baghdad, Baghdad, Iraq Zain International Group Full time 400,000 - 1,200,000 per year

    Develop and implement effective sales strategies to achieve area targets and drive revenue growth.Lead, motivate, and support a team of sales representatives to maximize performance and productivity.Monitor and analyze sales performance metrics, preparing regular reports for senior management.Identify new business opportunities and expand the customer base...