Sales Executive

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role:

Develop and manage a customer portfolio in accordance with Trade, and the line. She/he sells products and services related to it while promoting Group image and values. Contribute to the fulfillment of the Commercial Actions Plan by gaining and supporting customer loyalty, developing new traffic through his/her knowledge of the market and/or product, and managing a dedicated customer portfolio.

Responsibilities:

• Monitor Strategic BCO’s annual nominations vs. actual performance.
• Identify the commercial market opportunities and prospects and follow up on the customers to develop and monitor the customer’s portfolio.
• To perform sales calls weekly as per his/her targets and identify details on the CRM system
• Promote and sell all the Group products, Non-Maritime products, tools, and services (i.e. eCommerce, intermodal, value-added products, value-added services, contract logistics, supply chain services, etc.) & make sales leads through the CRM system.
• Receive, and qualify in priority customers’ requests, based on their strategic importance, and process their requests.
• Inform her/his customers about all CMA CGM services, updates, and new products regularly.
• Participate in establishing the commercial action plan and ensure the right customer segmentation is selected in her/his area.
• Relay quotation requests from her/his customers to headquarters & closely follow up the process.
• Ensure updates of commercial data in the information system, try to identify the market, and develop new business.
• Sell to customers the solution best fitted to their needs by phone,
• Structure information about competitive rate evolution to enable the line to adapt its commercial policy,
• Collect commercial data and customer feedback in the Group system.

Qualifications and skills:

• Graduate or post-graduate level in university from relevant departments,
• Minimum of 2 years experience in a similar role,
• Previous customer touch experience is a must,
• Account & Portfolio Management
• Meeting Preparation & Execution
• Communication & Stakeholder Management
• Strategic Alignment,
• Commercial Acumen,
• Negotiation skills,
• Customer, product, and market knowledge,
• Good computer, software, and IT application skills.
• Fluent in Arabic & English, both written and verbal

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

Come along on CMA CGM’s adventure