Customer Service Specialist

4 days ago

Baghdad, Baghdad, Iraq beBeeBanking Full time

Are you looking for a challenging role that involves working closely with customers to provide exceptional service?

  1. Job Description:
  • The primary responsibility of this role is to provide top-notch customer service to our valued clients. This includes greeting and welcoming customers, understanding their needs, and providing advice on suitable banking products and services.
  • Responding to customer inquiries related to accounts and digital banking services in a timely and professional manner.
  • Processing requests and transactions efficiently, including opening new bank accounts and updating customer information.
  • Resolving customer complaints and ensuring customer satisfaction through effective issue resolution.
  • Adhering to all local and international banking regulations and policies, including anti-money laundering procedures and protecting customers' financial data.
Required Skills and Qualifications:
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • 1-3 years of previous experience in the banking sector or a similar role.
Benefits:
  • This role offers a competitive salary and benefits package.
Others:
  • Opportunity to work in a dynamic and growing organization.

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