Sales Manager

6 days ago

Baghdad, Baghdad, Iraq Abwaab Full time 100,000 - 300,000 per year

Abwaab | Sales Manager
Location: Baghdad, Iraq
Type: Full-time
Department: Sales - Abwaab CT

About the Role

Sales Manager will oversee both inbound and outbound telesales functions, managing a team of two unit managers and a combined team of 90+ agents. This role requires a seasoned leader capable of setting sales strategies, optimizing conversion funnels, and aligning team efforts across marketing, guided learning, and operations. The ideal candidate brings both strategic vision and hands-on leadership, driving performance through data, structure, and motivation.

Key Responsibilities

  • Lead and mentor the Inbound and Outbound and bookstores sales channels and their teams (approx. 90 telesales agents).

  • Develop and implement telesales strategies to achieve conversion, revenue, and retention targets.

  • Oversee daily sales operations across various channels including campaigns, guided learning, offline exams, YouTube, and social media.

  • Align team goals with business priorities in collaboration with the General Manager directly.

  • Monitor KPIs, conversion metrics, and agent productivity, implementing improvement plans where needed.

  • Ensure effective CRM usage and accurate tracking of all customer interactions and sales performance.

  • Work closely with Marketing to enhance lead quality and maximize campaign ROI.

  • Conduct regular coaching, training, and performance reviews for team leads and agents.
    Provide strategic insights and recommendations to leadership based on market data and trends.

  • Build a culture of accountability, continuous improvement, and customer focus across the telesales teams.


Qualifications & Experience

  • Bachelor's degree in Business, Marketing, or related field.

  • Minimum 3–7 years of telesales/inside sales experience, including 2+ years in leadership.

  • Proven ability to manage large, high-performing sales teams (20+ members).

  • Experience in B2C telesales, ideally within EdTech, telecom, or service-based sectors.

  • Strong command of sales reporting, forecasting, and performance analysis.

  • Proficiency in CRM systems, Google Sheets, and data tracking tools.

  • Excellent leadership, communication, and interpersonal skills.

  • Fluent in Arabic (native) and English (professional proficiency).

  • Previous experience in startup or fast-growth environments preferred.

Preferred Skills

  • Strong understanding of sales funnels, lead scoring, and conversion optimization.

  • Experience designing and executing sales incentive programs to boost motivation and results.

  • Ability to identify and scale high-performing sales strategies across teams.

  • Familiarity with performance dashboards and data visualization tools (e.g., Google Data Studio, Looker).

  • Proven track record of improving Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLV).
    Capable of translating data insights into actionable business strategies.

  • Entrepreneurial mindset with a "move fast and learn" attitude aligned with Abwaab's culture.

  • Strong collaboration skills to work effectively with Marketing, Operations, and Product teams.

  • Excellent presentation and reporting skills for senior management and leadership reviews.


  • Sales Manager

    4 days ago

    Baghdad, Baghdad, Iraq Top Notch Consultancy Full time $80,000 - $120,000 per year

    Our client is a leading regional group in the Electricals and lighting sector hiring a sales Manager to be based in Baghdad-IraqJob Responsibilities: Setting strategic goals for the sales departments to outline quarterly and annual action plans aligned with the organization's vision to achieve growth and profitability.Designing the organizational structure...

  • Sales Manager

    4 days ago

    Baghdad, Baghdad, Iraq Khana Full time 30,000 - 50,000 per year

    Sales Manager | الوصف الوظيفي: مسؤول مبيعاتPosition Overview | نظرة عامة عن الوظيفةThe Sales Manager will play a pivotal role in achieving DrCubes sales objectives and enhancing student engagement across public groups and platforms. This individual will lead sales efforts, coordinate between team leaders and...

  • Regional Sales Manager

    4 days ago

    Baghdad, Baghdad, Iraq Top Notch Consultancy Full time 40,000 - 120,000 per year

    Our Client is looking for Regional Sales Manager for his branches in Iraq. As a Regional Sales Manager for Automotive, you will be responsible for overseeing and managing the sales activities within a designated region. Your primary objective will be to drive sales growth, meet or exceed sales targets, and ensure customer satisfaction.Responsibilities:Sales...

  • Sales analyst

    4 days ago

    Baghdad, Baghdad, Iraq Khana Full time 20,000 - 30,000 per year

    Abwaab is a tech startup, primarily focusing on education technology (EdTech). It offers an online learning platform that provides access to educational content and resources for students. Abwaab aims to democratize education by making quality learning materials more accessible and affordable, thereby empowering learners of all ages and backgrounds to pursue...

  • Sales Representative

    4 days ago

    Baghdad, Baghdad, Iraq BCI Full time 30,000 - 50,000 per year

    Company Description BCI for communication and advanced technology Job Description Job Duties and Responsibilities:Smartly achieves the monthly target that is assigned by the Sales Supervisor.Checks the customers' orders and follows up on all their problems, cases andinforms the supervisor about the inquiries or problems.Adheres to the credit and limit of...

  • Sales Executive

    4 days ago

    Baghdad, Baghdad, Iraq Elite Talent Full time 2,500,000 - 3,000,000 per year

    We are looking for a dynamic and results-driven Sales Executive to drive sales of the company's products through assigned retail outlets and commercial partners. The ideal candidate will focus on achieving sales targets, optimizing promotional efforts, and maintaining strong market awareness.RequirementsAchieve sales targets within the assigned retail and...

  • Sales Engineer

    6 days ago

    Baghdad, Baghdad, Iraq Hitachi Full time $45,000 - $100,000 per year

    Location:Baghdad, Baghdād, IraqJob ID: R0100105Date Posted: Company Name:HITACHI ENERGY LIMITED / JORDANProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityDrive sales growth and create real impact in the energy sector. In this role, you'll work closely with the Service Sales Manager...

  • Sales Engineer

    4 days ago

    Baghdad, Baghdad, Iraq TSMG Full time $20,000 - $60,000 per year

    Job Purpose To establish and maintain relationships with customers to maximize sales. This role focuses on expanding customer relationships, supporting the sales strategy, and managing accounts, with an emphasis on travel and negotiation skills. Main Accountabilities: Responsible for selling, closing, servicing, and expanding the current customer...

  • Sales person

    4 days ago

    Baghdad, Baghdad, Iraq Khana Full time 3,600 per year

    Join Vodex team , a leading software solutions provider We are seeking a motivated Sales Representative to contribute to our success.Salary: 300 IQD + 8% on salesResponsibilities :- Meet clients to understand their IT needs.- write and present proposals to address client requirements.- follow up on leads and inquiries.- Close the deals with effective...

  • Head of Government Sales

    4 days ago

    Baghdad, Baghdad, Iraq Elite Talent Full time $1,200,000 - $1,500,000 per year

    The goal is to build and lead a team of government sales key accounts to help increase revenue. government sales manager must motivate their teams to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs.RequirementsManage a sales force to achieve sales targets with government agencies....