Technical support engineer

1 day ago

Karada Street Baghdad Iraq AGC Full time 20,000 - 40,000 per year
Company Description

Founded in 1986, ALRIYAD GROUP COMPANY is one of the leading suppliers of lighting and  power solutions in Iraq with over 300 selling points available in the country, including showrooms & branches, also has regional offices in China  and UAE.

Since 2004, ALRIYAD GROUP COMPANY has invested heavily in LED lighting  applications and new power technologies with the aim of brining the power efficiency and the eco-friendly products to the Iraqi market and being the pioneer in modern  power and lighting solutions.

Job Description

This position will be reporting to the Operation Manager 

Duties and Responsibilities: 

  • Prepare and revise all tech, offers
  • Provide all products data sheets whenever it needed for all company depts.
  • Prepare all designs, BOQ ,item codes
  • Ability to provide technical support for all projects, clients for wide Iraq, can travel with sales team or alone to any point in Iraq needed technical support.
  • Study all catalogs and brands available to be use in designs and offers submitted .  
  • Attend the tech. support events, exhibitions and seminars.
  • Participate in technical training courses .
  • Involve in all products order preparation and provide the tech. knowledge in this regard.
  • Cover all tech, issues whenever it needed even if it's not within his specialist (team work).
  • Involve in company branches renovations and provide all tech. supports
  • Will be attend in all necessary training courses inside and outside the country that rise up his tech. skills and knowledge.
  • perform other tasks as requested by the direct manager
  • Have a team work mentality and a Problem Solving personality .
Qualifications

Academic Qualification:

- BSC in Electrical Engineering

Additional Information

Core Skills and Experience: 

  • Good experience in AUTOCAD programs   .
  • Good experience in MICROSOFT programs   ( word , excel , power point , PDF ) .
  • Good experience in systems ( AUTOMATION ETS5 or update version )  designs standards .
  • Have good knowledge in systems  theories and definitions .
  • Have a good experience in local brands and international brands that related to the above systems .
  • Have experience in automation system ( KNX & WIRELESS )  installations and programming  and the know how regarding calculation , design and how to programming using ETS for KNX systems .
  • Have experience in facade light  system installations and programming and addressing  and the know how regarding calculation , design and how to programming using led easy or any other similar software .
  • Minimum two year experience. 

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